How to register Connect broadband Complaint ?

How to register Connect broadband Complaint ?

If you have a CONNECT broadband connection and you are facing any issue of fault, and you want to register your complaint on customer care number of Connect broadband service but you don;t know how to do it,, Don’t worry, we will explain here the complete process of submitting a complaint in very simple way.

What is technical helpline number of connect broadband services ? 

  • For billing & service related queries ❯❯ Connect broadband customer care number is 0172-5050505

  • Toll free Number of CONNECT broadband service is 1800-137-1234 

  • For complaint and faults ❯❯ Technical helpline / customer support number of CONNECT broadband is 0172-5055355 

  • CONNECT head office Mohali, contact phone number is 0172-5090000

0172-5055355 is the official technical helpline / support / customer service center number of connect broadband services for chandigarh and Punjab region. you can dial this number from any of your phone or mobile. It is very easy to register technical issue, to launch / raise technical complaint or to register for fault removal request on this number.

Are you confused in IVR options given by automated system ? need help!

Read this care fully. We have shown you the way to skip these IVR options by submitting the right information.

First of all be ready with your CONNECT number or user name. It may be of 5 types. Check your username on your modem or your bill if you don’t know your CONNECT number.

  • 172-5170032 ( option 2 for DSL combo)
  • DSLS-654321 (option 3 for standalone DSL)
  • FTTH-654321 (option 4 for standalone DSL)
  • WBb-654321 (option 5 for WBb or WiFi)
  • EoC-654321 (option 6 for standalone DSL)

First of all select your language when you call 01725055355 then hear all the IVR options carefully. below we have given these options. after selecting language you have to press the right number as per given choices.


1 for phone Line : if you are using connect telephone connection (voice land-line phone without internet) and you want to register its complaint then you have to press 1 . If you are using Connect Land Line phone, then your number should be in the format like 172-5170031 and you have to enter the numerical numbers after pressing option number . After pressing 1 enter your number with STD code without prefixing zero (as like 172-5170031).


2 for DSL combo : If you are using CONNECT DSL combo (telephone connection + broadband ) connection you have to press the option 2.  If you are using DSL combo, then your number should be in the format like 172-5170031 and you have to enter numerical numbers after pressing option number 2. After pressing 2 enter your number with STD code without prefixing zero (as like 172-5170031).


3 DSL stand alone : if you are using Connect DSL standalone connection (internet without telephone connection) and you want to register its complaint then you have to press 3. If you are using DSL stand-alone, then your number should be in the format like DSL-654321 and you have to enter numerical numbers after pressing option number 3.


4 FTTH (Optical fiber broadband service) : if you are using Connect FTTH broadband connection (internet without telephone connection) and you want to register its complaint then you have to press 4. If you are using DSL stand-alone, then your number should be in the format like FTTH-654321 and you have to enter numerical numbers after pressing option number 4.  (in case if you are using FTTH combo plan with telephone connection, you have to choose option number 2 – DSL combo)


5. WBb : if you are using Connect wireless broadband connection and you want to register its complaint then you have to press 5. If you are using WBB connection, then your number should be in the format like WBB-654321 and you have to enter numerical numbers after pressing option number 5.


6 EoC : EoC means Ethernet over Copper. If you are using EoC, then your number should be in format like EoC-654321 you have to enter numerical numbers after pressing the 6 option.

 

Please don’t forget to post your reviews and comments below this post.

 

Post navigation

2 thoughts on “How to register Connect broadband Complaint ?

  1. Hello sir Maine thode din pehle connect broadband lagwaya hai’ aurmuje speed 4 Mbps ki mili hai air compney be kaha hai data abhi unlimted data ki speed proper 4 Mbps hai lekin net to kuj khaas ni chala thode din me speed totly hero aur modem ke Uper 2 num diye hai dono hi ni milte .isko thik kro ya iss ghtya connection ko kaato

     

Leave a Reply

Your email address will not be published. Required fields are marked *